From talent turnover to client retention: Reimagine your agency hiring

In a sea of agencies, your team is what sets you apart. We'll help you build a roster of talent that turns client relationships into long-term success stories.

Your agency's future-proofing strategy? Investing in talent

Running a digital marketing agency isn't for the faint-hearted. Clients are scrutinising every dollar spent, demanding more for less. Keeping them on board is a daily challenge. Plus it seems like every kid with a laptop is launching a "social media agency" these days. Promising the moon, and charging peanuts. And in this economy? Clients are all too ready to take the bait. And your team? They're the engine that keeps everything moving, but also your biggest challenge. The talent that drives your best work is always in demand, making retention a constant battle. You're tired of investing time and resources into people, only to see them burned out or poached by competitors just as they hit their stride. You're juggling all this while trying to land new business and keep the agency afloat. We know this world intimately because we've lived it. We've built and run successful agencies, felt the highs of big wins, the sleepless nights, and the gut punches of losing a key client or team member. That's why we're here. Not to offer empty promises, but to help you build a team that can weather these storms and drive your agency forward.

Get top candidates, faster

You'll go from brief to offer faster than ever. No more wading through piles of resumes or sitting through countless irrelevant interviews. You'll get a shortlist of pre-vetted, interview-ready candidates, faster than you'd typically expect, ensuring you meet only the best fits, reducing your wasted time and speeding up hiring.

Unlock hidden talent pools

You'll tap into a pool of candidates you couldn't find or reach on your own. These aren't just active job seekers – they're the passive, high-performers who don't apply for jobs. Through our targeted headhunting strategies, you'll connect with professionals who can truly elevate your team and business.

Hire for long-term success

It's hard enough finding them, you can't afford to have them walk out the door. We focus on finding candidates who not only have the skills you need but who also fit your company culture. And here's our promise, if a candidate does not make probation or leaves beforehand, we'll find you a replacement for free.

Functions we hire for

Every business has its linchpins - those roles that directly fuel your success. From visionary executives and creative marketers to driven salespeople, dedicated customer success managers, and thoughtful product leaders - these are the roles that drive growth, shape your market position, and determine your competitive edge. These pivotal positions demand a rare blend of skills: the tactical expertise to excel and the emotional intelligence to lead. We focus on finding these game-changers for your most critical functions.

Executive recruitment

The right executive transforms your entire organisation. You need visionaries who can navigate today's complex business landscape, leaders who inspire teams and drive growth. These are the individuals who will shape your company culture, spearhead innovation, and position your business for long-term success. When you're ready to take that next big leap, the right executive hire can be the catalyst that propels your company to new heights

Marketing recruitment

In today's crowded digital landscape, your brand needs to be a signal that cuts through the noise. You're not just looking for marketers; you need multifaceted talent that can craft compelling narratives, crunch data, and pivot strategies at the speed of social media. From content creators who capture attention to analytics gurus who translate clicks into customer insights, the right marketing team is your secret weapon in a crowded marketplace. These are the innovators who will elevate your brand, drive engagement, and turn campaigns into conversations that convert.

Sales recruitment

In a world where every inbox is a battleground, your sales team needs to be more than just closers. You're looking for relationship architects who can cut through the noise and connect with prospects on a human level. With decision-makers harder to reach than ever and inboxes flooded with generic pitches, you need sales talent that can turn cold outreach into warm conversations. These aren't just quota-hitters; they're strategic thinkers who can navigate the delicate balance between automation and deep personalisation. The right sales professionals will transform your pipeline, turning skeptical leads into loyal advocates and driving revenue in an era where every customer interaction counts.

Customer Success recruitment

Acquiring a customer is just the beginning – keeping them is the real challenge. Your Customer Success team isn't just a support function; they're the guardians of your company's growth. With acquisition costs soaring, you need professionals who can transform your customer base from a leaky bucket into a growing pie. The right CS talent doesn't just solve problems; they proactively drive value, turning one-time buyers into lifetime-value. These are the relationship experts who can read between the lines of user data, anticipate needs, and create experiences that make leaving your product or service unthinkable.

Operations recruitment

Agility isn't just a buzzword – it's survival. Your operations team is the backbone that keeps your company flexible yet unbreakable. You need operational wizards who can turn chaos into clockwork. These aren't just process managers; they're strategic partners who can spot inefficiencies, leverage tech, and scale your business without sacrificing quality or culture. Whether it's a COO charting the course through uncertain markets or a project manager turning big ideas into tangible results, the right operations talent doesn't just keep the lights on – they illuminate new paths for growth and efficiency.

Product recruitment

Your product isn't just what you sell – it's the core of your user's experience with your business. You need a product team that can see around digital corners, anticipating needs before users even articulate them. From AI integration to ethical design, your product visionaries must balance innovation with UX. Whether it's a CPO orchestrating your product symphony or a UX researcher uncovering hidden user pain points, the right product talent doesn't just create tools – they craft experiences that keep users coming back. In a world where every swipe and click is a moment of truth, your product team is the difference between 'just another app' and the next digital revolution.

Marketing agency recruitment FAQs

Have questions about our marketing agency recruitment solutions? We’ve got you covered. Here are some of the most frequently asked questions to help you understand how we work with marketing agencies. If you don’t find your answer here, feel free to reach out to us directly.

What roles do we hire for in marketing agencies?

We focus on executive roles within an agency, such as director-level positions like Director of Paid Media. We also work on sales roles that drive new client acquisition. Most significantly, we cover all marketing roles required within an agency, from junior to senior levels, across the full gamut of specialisations such as SEO, content creation, and more. We have extensive experience in recruiting for these diverse positions.

Can you help with our agency staffing or team strategy?

Yes, we can. With extensive experience running successful agencies, we offer deep insights not only from a hiring perspective but also from a general business point of view. We work closely with agencies to develop effective staffing strategies, advising on which roles to in-house and which to outsource based on your specific needs and goals. Our expertise helps you optimise your team structure for efficiency and growth.

How do you help us avoid staff turnover?

We start by assessing your current situation to identify any "leaky bucket" issues. This involves analysing why staff are leaving and addressing those root causes. If problems are identified, we work with you to make necessary adjustments. Additionally, we focus on finding candidates who clearly understand agency expectations, are motivated to work in this environment, and are at the right life stage for a long-term commitment. This combination of factors helps improve staff retention significantly.

Should the team be fully remote or in the office? I have concerns about managing a fully remote team. What do you suggest?

The decision to have a fully remote team is a business choice that should consider both the reasons for it and your team's preferences. A fully remote setup expands your candidate pool and offers more options. For managing a remote team, focus on setting clear, measurable KPIs and outputs. This approach makes tracking performance straightforward without needing to monitor whether they are 'online' or not.

How do you ensure candidates have the necessary technical skill set?

We typically review candidates' previous work, history, and portfolios. If needed, we can also conduct skill assessments to verify their technical abilities. The real advantage with us is that our team has over 20 years of marketing experience. This allows us to deeply interrogate a candidate's understanding of the tools and their knowledge, ensuring they can actually do the job.

Can you help us with temporary or freelance positions?

Yes, we can assist in finding qualified temporary or freelance marketing professionals for short-term projects or seasonal needs, ensuring flexibility and expertise when you need it most.

Ready to take your hiring to the next level?

Book a free strategy call to discuss your hiring and team needs.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.